Get ready for success with Glowedge’s Quick Wins Playbook! This series of videos introduces essential features that can give you a head start. These tools will help you and your clients generate more leads, spark conversations, and gather valuable reviews—leading to higher revenue and retention! Plus, you’ll learn how to establish an efficient, conversion-boosting workflow that maximizes the value of each lead.
Table of Contents
- Quick Win #1: SMS-Enabled Phone Numbers
- Quick Win #2: The Missed-Call Text-Back
- Quick Win #3: The Glowedge Mobile App
- Let’s dive deeper into the three main versions of the mobile app:
- Quick Win #4: Facebook & Instagram Consolidation
- Quick Win #5: Google Business Chat
- Quick Win #6: Reputation Management
- Quick Win #7: Automated Answers to FAQs
- Quick Win #8: The Glowedge Webchat Widget
- Here’s how it works when you enable our chat widget (compatible with most CMS):
- Quick Win #9: Call To Action Forms
- Quick Win #10: Social Link Pages
- Bonus Quick Win #11: The Fast 5 Lite
Quick Win #1: SMS-Enabled Phone Numbers
SMS-based marketing may seem old-fashioned, but it’s making a comeback as an efficient way to connect with customers. In fact, Gartner reports that text messages boast a 98% open rate compared to only 19.8% for emails!
So, why aren’t more businesses using SMS? Often, it’s because they don’t have an organized system for managing SMS conversations—until now. With SMS-enabled phone numbers through Glowedge, you can select a number that redirects to your main business line and lets you manage SMS conversations all in one place. This also allows you to create contacts and organize lead information efficiently.
Quick Win #2: The Missed-Call Text-Back
Picture this: a potential customer needs your service and calls, but there’s no answer. Research shows 62% of calls to small businesses go unanswered, leaving many leads untapped.
Glowedge offers a feature to help. After you choose a number that forwards to your main line, Glowedge can automatically send a customizable missed-call text response if you miss a call.
Quick Win #3: The Glowedge Mobile App
Imagine having all of Glowedge’s features, automation, contacts, and reviews right on your mobile device! When clients use the mobile app, you can reduce churn by up to 30%. Glowedge offers three app options:
- The Glowedge App: Download from the Apple App Store or Google Play Store and log in with your credentials.
- Lead Connector: If you prefer your clients don’t know you’re using Glowedge, they can download Lead Connector to log in without seeing the Glowedge brand.
- White-label app: Customize the app with your branding and make it available on app stores under your own name.
Quick Win #4: Facebook & Instagram Consolidation
Managing social channels takes time. With Glowedge’s conversation tab, you can streamline your social messages, emails, SMS conversations, and more into one place, so you stay responsive without switching platforms.
Quick Win #5: Google Business Chat
Glowedge allows you to connect with potential leads through Google messaging, automatically linking your Google Business Profile to your conversation stream.
Quick Win #6: Reputation Management
Customer reviews are key to business credibility, as 95% of people read reviews before purchasing. Glowedge integrates with Google Business Profiles, bringing reviews into the conversation tab for quick responses, disputes, and the option to send review invites to your contact lists.
Quick Win #7: Automated Answers to FAQs
Recurring questions are inevitable, but with Glowedge’s automation, you can set up responses to FAQs like “Where are you located?” or “What are your hours?” This saves time and provides quick answers to customers.
Quick Win #8: The Glowedge Webchat Widget
Glowedge’s chat widget allows you to connect with leads in real-time by bringing website conversations to their phones through SMS. This seamless system can keep conversations going even after they leave your site.
Quick Win #9: Call To Action Forms
CTA forms are key for lead generation, and Glowedge makes it easy to create them with a drag-and-drop builder.
Quick Win #10: Social Link Pages
Glowedge’s social link pages allow you to add multiple links to your social profiles, similar to LinkTree. Just select your links, set it live, and add the link to your profile to drive leads more effectively.
Bonus Quick Win #11: The Fast 5 Lite
Timely follow-ups are essential. Studies show that responding within 5 minutes increases the likelihood of qualifying a lead tenfold. The Fast Five Lite feature helps automate your initial responses via emails, SMS, voicemails, and call-connects for immediate engagement.
We hope you find Glowedge’s Quick Wins helpful in getting started! Try our 14-day free trial and see how these quick wins can make a difference.
